Consistently demonstrates superior customer service skills by displaying service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. Assist with daily ta

Consistently demonstrates superior customer service skills by displaying service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. Assist with daily ta

Consistently demonstrates superior customer service skills by displaying service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. Assist with daily ta

Ensures that all service and check control procedures are followed. Demonstrates a courteous and pleasant attitude to all our guests. Ensures sanitation compliance and guidelines. Supervises service and performance of all Food & Beverage service personnel. Responsible for station rotations. Resolves guest complaints. Participates in quarterly training and new hire trainin

Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and

Review Internal Controls for compliance with State and Federal Regulations. Assists the Internal Audit Manager in performing tests of Accounting documentation and review for accuracy and propriety of transactions as well as compliance with Regulations and Internal Controls. Assists the Internal Audit Manager in performing audits of Operational activities for compliance wi

Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver

ADDITIONAL FUNCTIONS Performs other duties as assigned. REQUIREMENTS/EDUCATION High school diploma, GED, or equivalent experience preferred. Must be able to operate all types of passenger vehicles with standard or automatic transmission. Familiarity with handicapped vehicles and equipment is preferred. Must be outgoing, friendly and have a positive attitude. Must possess

ESSENTIAL FUNCTIONS Provides timely notification to appropriate supervisor upon detecting illegal activity. Coordinates with the Surveillance Manager to record the questionable activity for review and possible use as evidence in court. Conducts the same type of observations of the gaming areas as directed. Prepares daily logs of all pertinent activity. Detects the presenc

This position is responsible for preparation of daily reports, journals for entry, reconciliations of balance sheet items, reconciliation of invoices received for requests of payment from external business partners. The Senior Staff Accountant will ensure controls are in place to comply with processes as stated in the SOPs and Internal Controls. ESSENTIAL DUTIES AND RESPO

1. Accurately performs transactions at the counter for patrons of the casino, including but not limited to cashing checks, redeeming chips or slot machine tickets, accepting marker payments. 2. Processes required paperwork for Title 31, credit applications, Central Credit reports and marker issue/payments 3. Must have a working knowledge of and to be able to comply with a

MAJOR FOCUS Manages the activities and functions of assigned food outlets. Responsible for managing the budget, staffing, liquor cost, food cost, recycling program, as well the major focus of our Customer Express and Sterling Customer Service Program. ESSENTIAL FUNCTIONS Ensures delivery of quality service and price value. Major focus of company's key customer service mea

As the Count Room Representative, you provide manual and mechanical assistance to verify the contents of the drop boxes. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric culture of offering superior guest service and activ

The purpose of the EVS Cleaner is to provide cleaning services in assigned casino areas ensuring approved Twin River Casino policies, procedures, and standards. Primary job focus is to ensure that casino guests are able to enjoy themselves in a thoroughly clean environment. Qualifications Three six months housekeeping experience preferred. Ability to read, comprehend, and

In addition to learning to deal casino games such as Blackjack, Roulette, Craps, Baccarat and Carnival games, dealer school students will learn to Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members. Deal their games to the best of their ability and according to casino policies and procedures Prov